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IKAM approach

International Key Account Management

Our mission

Global consistency. Local expertise.

Our PPDS IKAM approach provides a single point of contact for global brands and enterprises to ensure fast, reliable, and optimised solutions with direct support.

Our International Key Account Management (IKAM) approach provides complete support from pre to post sales, encompassing strategy, pricing, contracting, operations, and services.

The PPDS IKAM advantage

PPDS is committed to creating consistent experiences for multinational enterprises. We simplify the deployment of world-class professional displays, whilst reducing both time and costs.

Our dedicated IKAM team members are always available to work directly with you to create flexible global solutions that are tailored to fit every local opportunity. This means that you can focus on what you do best, while our team take care of the finer details for you.

Single point of contact

The IKAM team is the main PPDS connector for the international customer. We specialize in the coordination of right-skilled partners along with the business functions necessary in the development of solutions and the execution of projects across multiple countries and continents.

Global coverage

We take pride in the ability to present to the customer, a global perspective in terms of our pricing and commercial strategy, coordinated product offerings, and utmost peace of mind with dedicated warranty services coverage in just about every corner of the globe.

Local support

The wealth of experiences and knowledge that comes from within the members of our esteemed partner community and in-country PPDS teams are reflected in the innovative solutions, cutting edge technologies as well as the exceptional products and services that we deliver.

Global network

Consistency is key to building a brand experience that is instantly recognisable. The PPDS IKAM team make this possible by forming custom strategies for each customer. Our single contact approach manages your brand requirements from a central location. Translating to greater efficiencies for you, with dependable results in every market. As the world’s largest manufacturer of professional displays, we are here to support your business by utilising our global community of service and technology partners to deliver the very best solution based on your needs.

Localised precision

PPDS embraces the diversity of every market and works with local contacts to identify opportunities and solutions that cater for specific regions. We provide comprehensive market analyses and tailored strategies to ensure that your business resonates with internal and external audiences for maximum results. Our collaborative approach is designed to provide you with an immersive end-to-end solution that works in every region and market to maximise your return in investment with flawless connectivity and content engagement.

Dedicated support

Our focus is on equipping you with the very best hardware and software to help you achieve your business requirements. PPDS creates genuine connections with each customer and partner, and is deeply invested in understanding every business need to create solutions that transform visions to reality. We create open lines of communication that enable you to speak with your dedicated IKAM contact from anywhere in the world at any time—resulting in a partnership that empowers you with confidence, reliability, and efficiency.

Industry experts

Every member of the PPDS Global Partner Alliance is handpicked based on their industry performance and expertise.

Personal contacts

Meet your dedicated IKAM contacts. You’ll be linked with one of our experts to serve your needs in every part of the world.

Simone Gagliardi

Simone Gagliardi has been with PPDS since 2011. Where he started out as the Sales Director for Italy and enjoyed the support of a fantastic team.

Philips is a well-established and highly recognizable global brand, and Simone actively collaborates with key account customers and channel partners in almost every country. He believes that now is the moment to support them in their process of globalization, and to tune in to the needs of the customer by positioning the IKAM team as their single point of contact - with the coordinated ability and vested interest of our colleagues in the roll out of a worldwide project. At the same time, taking pride that we are providing the best, state of the art products, services and solutions that are available in the digital market.

Frank Trossen

Frank Trossen has been with PPDS since 2020. He brings an extensive technology background with more than 20 years of experience in the ProAV industry along with a strong focus on building up new international business lines with channel partners and key account customers.

Previously, Frank served as Director of Sales at ONELAN and Tripleplay in the UK, where he successfully managed the business in the wider parts of Europe. Prior to those stints, he also held senior management and director positions at some of the industry’s other leading brands, playing a pivotal role in their international growth and expansion. It is with his professional background, deep industry expertise and international experiences that have greatly complemented the PPDS IKAM approach towards serving the needs of our partners and customers around the globe.

Peter Vinke

Peter Vinke has been with PPDS since 2004, in various functions and positions. He then began to serve the hospitality key accounts from 2007.

Since then he has been a key player with the local, regional and global teams to promote our global range of pro-TV and digital signage solutions as well as services to the hotel industry, hospitals, senior living facilities, cruise liners and other professional applications.

In today’s fast-paced world, guest expectations are growing almost daily. Craving the luxury of the hotel experience, guests now also need the connected technology they enjoy at home. A vital part of Peter’s role is to consult our customers on seamless networks and personalized guest services, enabling home-away-from-home experiences wherever they are. In doing so, developing a common vision on the way forward for in-room entertainment and the importance of innovation.

Get in touch

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