The Comeback Kid: Philips Hospitality is Back as PPDS
Apple, LEGO, Polaroid, Philips Hospitality, Starbucks.
What do these five iconic and globally respected companies have in common? In addition to their reputations as innovators, these companies are comprised of very passionate employees who love the product they offer. And every one of them mounted a well-received and highly praised comeback.
In case you have not heard, we’re here to share that Philips hospitality displays are back – with a new name and a new suite of state-of-the-art products. Now known officially as PPDS, we are thrilled to be back in the industry with our long-time customers and partners.
Even our very own Steve Jobs, AKA industry and Philips veteran Joe King, is on board to lead the charge as Vice President for North America overseeing a group of passionate professionals that includes a combined 85 years of team experience in serving the hospitality industry. “With this experienced team that really understands our customer base, we have already hit the ground running and aspire to be the brand of choice for our hospitality clients in North America and around the world.”
Headquartered in Amsterdam, and a well-established and leading solution provider around the world, PPDS is committed to supporting the hospitality industry in North America with an innovative, game-changing approach to the guest television experience.
In 2020, PPDS experienced substantial growth in the hospitality market through its European business, following the launch of the industry advancing Android-powered, Google Certified MediaSuite pro TVs at ISE 2019, with the range updated last year. Now installed in tens of thousands of hotel rooms, MediaSuite significantly raises the bar for hospitality TVs and entertainment choice, as the first of its kind to feature embedded Chromecast at launch, while offering access to thousands of popular apps, games and streaming services, plus extensive front and back end control and management features.
The MediaSuite range will be officially launched in the US and Canada this spring.
The arrival of the new range of Android-powered hotel TVs from PPDS in North America will elevate the options available to hoteliers eager to enhance their guest experience with the most state-of-the-art technology. Additionally, hoteliers will appreciate that each Philips TV has been expertly designed with the right features and precision to meet and exceed rigorous industry requirements.
With technology ever-evolving, PPDS is set to launch a highly anticipated ‘Extended Lifetime’ promise to ensure that its Android-powered hotel TVs perform better with age, allowing for high-performing experience in every guest room, regardless of when the TV was purchased.
As a service-oriented solution provider, PPDS is focused on creating a seamless customer experience by offering global capabilities with dedicated local contacts. We now have designated International Key Account Management experts, part of a brand new, highly unique international key account management program (IKAM).
This team has been created explicitly to provide seamless execution of projects and a single-point-of-contact support to customers with a multi-national presence across many locations anywhere around the globe, including commercial and pricing structure, product range, premium warranty and services, as well as a global ecosystem of innovative solutions.
This new team supports the fresh approach PPDS has launched together with its new brand look and feel, with new strategic pillars to deliver sustainable, total solutions, and a one-stop global approach. This is in addition to PPDS’ already existing successful regional teams located all over the world, further strengthening the company’s global coverage with local support.