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Clarion Hotel Post

Clarion Hotel Post fine-tunes their guest experience with PPDS and Speeron

Background

An architectural marvel situated in the heart of Gothenburg, Clarion Hotel Post brings upscale luxury to the plethora of pleasure seekers and business travellers visiting this vibrant Swedish city. Set in the historical Posthuset—a former post office building—the hotel retains much of the beauty and charm from its original design with perfectly preserved pillars, high ceilings, and large windows. Featuring over 500 rooms, award-winning restaurants, fully-equipped conference rooms, a beauty factory, and a spectacular rooftop pool, it’s no wonder why the Clarion Hotel Post was voted as the best private hotel in Sweden in 2019.

Challenge

Having earned a well-deserved reputation of luxury and prestige, Clarion Hotel Post wanted to elevate their guest comfort level with an entertainment system that is as evolutionary as the hotel itself. This meant a complete overhaul of the existing entertainment infrastructure and inroom displays throughout the hotel to complement the hotel’s warm, personal, and forward-thinking approach.

Working with PPDS and Speeron is smooth and they are responsive to what we need to convey on our televisions in the hotel rooms. We have come a long way and our communication to the guest has become clearer. We look forward to further software developments that Speeron and PPDS together has in scope. By installing Philips MediaSuite TVs, CMND and the Speeron NEXT TV Platform, we have been able to provide a seamless experience with Chromecast built-in, PMS connection and Netflix. Now, our guests can effortlessly enjoy their favourite movies and series by casting them to the TV in their room. This simplifies our ability to offer a wider range of entertainment without any technical concerns.
Stina Danielsson, Marketing Manager, Clarion Hotel Post

Solution

To achieve their grand vision, Clarion Hotel Post partnered with PPDS and Speeron for a completely tailored entertainment solution. To fit out the guest rooms and common areas, 566 Philips 50-inch MediaSuite Professional Displays were chosen for their superior 4K Ultra-HD picture quality, advanced connectivity, and Android versatility. Combined with the Speeron NEXT platform, the displays were seamlessly integrated with the hotel’s property management system for a truly digitalized guest experience. This meant that guests could now order hotel services directly from their in-room TV, and instantly connect their personal devices to enjoy their own media on the big screen. To ensure uninterrupted TV viewing in the most convenient way for both guests and staff, the team at Speeron also distributes the hotel’s TV channels through fiber from a centralized headend. This powerful collaboration resulted in a more personalised hotel stay for guests with enhanced entertainment and room service options, as well as clearer communication for a truly memorable time at the Clarion Hotel Post.

Benefits

  • Chromecast built-in: Instant wireless casting from guest personal devices creates a secure, like-home experience.

  • Netflix: Built-in Netflix allows guests to use their personal Netflix account with a touch of a button.

  • Digital concierge: Guests can enjoy information and service offering on their own device. Everything connected to the PMS and without downloading an app.

  • Personal touch: Guests can enjoy the convenience of indisplay room service options, personalised information, expenditure overview.

  • Seamless connectivity: Powered by Android provides access to the Google Play Store for an endless list of apps, games, and entertainment, as well integration with the hotel’s PMS.

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